Before Your Visit
Arriving
Please arrive about ten minutes before your appointment. If it is your first visit, this gives you time to settle in and complete a short intake form covering your skin, health history, and goals. This helps your practitioner tailor the treatment and advise on suitability.
What to wear & bring
- Come as you are. We will provide anything you need to be comfortable during your treatment.
- If you wear makeup, no need to remove it beforehand. We cleanse the skin as part of the treatment.
- Bring a list of any medications, allergies, and recent treatments so we have the full picture.
Preparing your skin
Preparation depends on the treatment you have booked. As a general guide:
- For hands-on RRR treatments, no special preparation is needed.
- Hydrate well and avoid excessive sun exposure before advanced skin treatments.
- For skin enhancements such as microneedling or peels, we may ask you to pause active ingredients such as retinol and exfoliating acids beforehand, and to allow time after injectables. Each treatment page lists its own preparation notes, and our team will confirm when you book.
What to expect during your treatment
Your practitioner will begin by understanding your goals for the session. RRR treatments follow three steps: reroute lymphatic fluid, release fascia and muscle tension, and resculpt the contours of the face. The experience is calm and restorative. Many clients notice a depuffed, more sculpted look right away.
Aftercare
Aftercare depends on your treatment. For hands-on RRR treatments, you can return to your day immediately. For skin enhancements, your practitioner will give you specific guidance on sun exposure, active ingredients, heat, and makeup. Follow the aftercare notes you receive to get the most from your results.
Rescheduling
If you need to change your appointment, please give us as much notice as possible. Our cancellation policy is shown at the time of booking. See our Terms and Conditions for details.
Questions
Questions about this policy or your information can be directed to:
Sous La Face, Toronto (Yorkville): 110 Scollard Street, Toronto, ON. hello@souslaface.com , 416.901.2340
Sous La Face, West Hollywood: 8608A W Sunset Boulevard, West Hollywood, CA. la@souslaface.com , 310.925.3312